Taxi-cab company Uber make changes to support their deaf and hard of hearing users
Uber is a technology startup that is making waves in the taxi-cab business – their Apple/Android app allows anyone to call a cab to their location, see how much the ride will cost and track pick-up and drop-off times.
Uber are currently testing an update to their app that contains features for their deaf and hard of hearing drivers:
– When a customer requests a pick-up, the drivers app will alert them to the request with a flashing light as well as an audio alarm.
– If a driver register themselves as deaf/HoH with the Uber app it will no longer let passengers call them, instead it lets the passenger know of the driver’s hearing difficulty and asks them to type a message instead.
When making these changes Uber consulted with some of their hearing impaired drivers and also with the National Association Of The Deaf, who said:
“The NAD applauds the efforts of Uber to promote increased work opportunities for deaf and hard-of-hearing drivers. Moreover, we commend Uber for enhancing their mobile app to improve communications between drivers and passengers, regardless of whether they are hearing or deaf.”
Great to see a company making an effort to support their hearing impaired users.
Oticon Opn S
Life is for living, you shouldn't need to worry about your hearing aids whistling, try it for yourself at your nearest hearing aid centre
Simply put, no more whistling, so you can get as close as you like without worrying about the embarassing screech. And with a new lithium-ion rechargeable option and speech understanding on par with normal hearing, you can get on with enjoying lifeTry The Opn S Yourself