Super Power Hearing Aids, Accessories and The Possibilities Inherent in Sensors
I undertook an interview of Dave Fabry recently, he is Vice President, Global Medical Affairs for GN Hearing and ReSound. We had a chat about the new Enzo 3D, the needs of people with severe to profound hearing loss, the use of accessories for hearing aids, the advancement of technology and the customisation of Patient experience and finally the future of hearing aids. Audio isn't bad, but is a bit rough because it was recorded on a transatlantic mobile phone call.
Dave has been in the profession for many years and he has a deep understanding of Patient needs, the changing face of the business and indeed the technology that is involved. So it was pretty fascinating to shoot the breeze with him.
Focus on Severe To Profound Hearing Loss
In the initial part of the interview we discussed the new Enzo 3D and the commiment of Resound to what is a niche market, people with severe to profound hearing loss. I said that I was consistently impressed with the focus of both Resound and Phonak on this cohort of people. Too often people with severe to profound hearing loss are the very last people to get technology years after it is introduced.
An Ecosystem Approach To Better Hearing
Dave spoke about an ecosystem approach for people with severe to profound hearing loss, meaning not just a hearing aid but easy to use accessories. It is with this ecosystem approach that people with very little residual hearing can excel in their daily life. This is something I want to cover later, because I realised that we have never really done a definitive article focusing on the technology available for people with profound hearing loss.
Changing Technology & Serving The Customer
We also discussed the introduction of Resound Assist and how both I and he felt it helped us better serve the customer (that's you). Technology like this allows the customer to get ongoing hearing care on their terms and I believe it can only be a good thing for both my customers and I.
Navel Gazing, Sensor Sets, Hearing Aids So Smart They Take Your Temperature
Unfortunately, nerd that I am, couldn't prevent myself from talking about the future of hearing aids, you can catch that about twenty minutes in. My own pet idea or concept is that hearing aids and sensor sets will evolve in order that we as hearing care professionals will actually help you to monitor your general health.
We also discussed possible use cases for different sensor sets and how they could make life easier for users and their families. Enjoy.
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Posted by Geoff
Geoffrey (Geoff, anything else makes him nervous) Cooling has been involved with the hearing aid industry for over ten years. He has worked in private practice dispensing hearing aids and as a manufacturer's rep. He has written two books and they are both available on Amazon. He loves technology, passing on knowledge and is legendary for many other things, primarily the amount he curses, his dry and mischievous sense of humour and his complete intolerance of people who are full of themselves. Please feel free to connect with him
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